RESOLVE is the full closed-loop care coordination service that turns fragmented histories into completed care. We consolidate records, build the RECAP, identify gaps, coordinate follow-through, and post proof back to your workflow.
RECAP from 2,500+ sources delivered to your chart
Provider-reviewed gap plan aligned to guidelines
Outreach, referrals, scheduling, tracking
Source-cited proof posted to the chart
Scheduled rechecks so nothing falls through
Provider groups that need gaps closed, not just identified. Your quality team can spot what’s missing — but turning that into scheduled appointments, completed labs, and documented proof takes bandwidth you don’t have.
Teams with limited staff time for outreach and follow-through. Your nurses and care coordinators are stretched thin. We take the coordination work off their plate so they can focus on direct patient care.
Populations where missed context changes risk or cost. Complex patients, post-discharge transitions, and high-risk panels need more than a snapshot. Missing history means missing the interventions that prevent readmissions and escalations.
Practices measured on quality performance and audit-ready documentation. Stars ratings, HEDIS measures, and value-based care contracts all require proof. We deliver time-stamped, source-cited evidence that stands up to scrutiny.
A concise, H&P-style summary compiled by clinicians with source citations.
Only what matters for care: abnormal labs, key imaging, procedures, and referral-relevant notes.
Clinicians identify and prioritize actions aligned to guidelines and measures. A provider reviews and signs.
Outreach, scheduling, referrals, and status tracking per agreed SLAs.
Source-cited evidence of completion posted to the chart with timestamps.
Patients are re-evaluated at an agreed cadence so new gaps are caught early.
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HEDIS, Stars, value-based care metrics, and specialty guidance inform every gap plan.
ICD-10 based clinical hierarchy ensures the most important actions come first.
Comorbidities and SDOH factors shape what’s feasible and when.
MA, RN, NP, and MD oversight with auditable review at every step.
We don’t hand you a list and walk away. Coordination runs to completion with proof in the chart.
We handle the outreach, scheduling, and tracking so your team can do what they do best.
Every action is time-stamped, source-cited, and posted to the chart.
MedSync bills separately for our work. Provider review of deliverables may support billable events under your existing workflow.
Talk to us about how RESOLVE works for your practice and patient population.